Privacy Policy
Last updated: July 2026
Gagan Dental & Cosmetic Clinic ("we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. By using this website or submitting your details through it, you agree to the practices described below.
1. Information We Collect
Information you provide to us. When you fill in a form on our website — such as the contact form, the appointment request form, or the newsletter sign-up — we may collect:
- Your name;
- Your phone number and/or email address;
- The treatment or service you are interested in and your preferred date/time;
- Any message or details you choose to include; and
- Your email address, if you subscribe to updates.
Information collected automatically. Like most websites, we may automatically collect limited technical information such as your browser type, device information, approximate location and pages visited, using cookies and similar technologies (see "Cookies" below).
2. Health-Related Information
Please do not submit detailed medical or health information through the website forms. Any information you share about a treatment you are interested in is used only to respond to your enquiry and prepare for your visit. Your clinical records are created and kept securely at the clinic, separately from this website.
3. How We Use Your Information
- To respond to your enquiries and contact you about your request;
- To schedule, confirm and manage your appointment;
- To send you information, offers or updates you have requested;
- To improve our website, services and patient experience; and
- To comply with our legal and regulatory obligations.
4. How We Share Your Information
We do not sell or rent your personal information. We may share it only:
- With trusted service providers who help us operate our website and communications (for example, hosting or email delivery), under confidentiality obligations;
- Where required by law, regulation or a valid legal request; and
- To protect the rights, safety or property of our patients, staff or clinic.
5. Cookies & Analytics
Our website may use cookies and similar technologies to make the site work, remember your preferences and understand how the site is used. You can control or delete cookies through your browser settings. Some parts of the site may not function properly if cookies are disabled.
6. Third-Party Links & Services
Our website may contain links to, or content from, third-party services such as WhatsApp, YouTube, Google Maps or social media. When you use those services you are subject to their own privacy policies, over which we have no control. We encourage you to review them.
7. Data Security
We take reasonable technical and organisational measures to protect your information against loss, misuse or unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We keep your information only for as long as necessary to fulfil the purposes described in this policy, to provide our services, and to meet legal or regulatory requirements, after which it is securely deleted or anonymised.
9. Your Rights
Subject to applicable law, you may request to access, correct, update or delete the personal information we hold about you, or ask us to stop sending you marketing messages. To make a request, please contact us using the details on our Contact page.
10. Children's Privacy
Our website is not directed at children, and we do not knowingly collect personal information from children without the consent of a parent or guardian. Appointments for minors should be arranged by a parent or guardian.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Please review it periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us through our Contact page or the phone numbers listed on our website.